Felco
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About Felco
FELCO has forever sought to produce very high quality tools by making use of precise procedures, with a single goal in mind: excellence. Various third-party certifications in areas as diverse as Quality, Environment and Safety are testimony to this.
Need Help Finding Felco Tools?
If you’re not sure which tool will best suit your project, simply call us, email us, or visit us in Bayswater, WA. Our knowledgeable team is here to guide you through our extensive range, ensuring you find exactly what you need. No matter how big or small the task, we’ll point you in the right direction. Get started now and let us help you find the perfect tools!
FAQs
What types of Felco tools are available at Alltools WA?
Alltools WA offers a selection of Felco tools, including professional pruning shears, loppers, wire cutters, and replacement parts suitable for horticulture, viticulture, and landscaping applications.
Are Felco tools suitable for professional use?
Yes, Felco tools are designed for professional use and are trusted by horticulturists, arborists, landscapers, and viticulturists worldwide for their quality and reliability.
Do Felco tools come with a warranty?
Yes, Felco offers a manufacturer's warranty against defects in materials and workmanship. Warranty terms may vary by product; please check specific details when purchasing.
What sets Felco tools apart from other brands?
Felco tools are renowned for their Swiss precision, ergonomic design, and use of high-quality materials. They are engineered for durability and comfort, making them a preferred choice for professionals requiring efficient and reliable cutting tools.
Can I purchase replacement parts for my Felco tools at Alltools WA?
Absolutely! Alltools WA stocks a range of genuine Felco replacement parts, including blades, springs, and handles, allowing you to maintain and extend the life of your tools.
Do Felco tools require special maintenance?
Regular cleaning, sharpening, and lubrication are recommended to keep Felco tools in optimal condition. Felco designs their tools for easy maintenance, with many models featuring replaceable parts.
Are Felco tools suitable for left-handed users?
Yes, Felco offers models specifically designed for left-handed users. Please inquire about availability.
Can Alltools WA provide advice on selecting the right Felco tool for my needs?
Yes, our knowledgeable staff can help you choose the appropriate Felco tool based on your specific requirements.
What payment methods do you accept?
We accept secure payment via Visa and Mastercard.
What are your delivery terms and costs?
Alltools WA uses third-party couriers to deliver orders across Australia. Freight costs and timeframes depend on weight, size, destination, and additional requirements such as tail lifts or handling dangerous goods.
Delivery Costs:
- Perth Metro: Parcels up to 25kg cost $20; pallet deliveries start at $60.
- WA Regional: Costs vary by zone, starting at $20 for parcels up to 25kg.
- Other States: Delivery fees differ by city and weight, e.g., $30–$50 for parcels under 20kg.
Delivery Timeframes:
- Perth Metro: Next business day.
- WA Regional: 3–5 business days.
- Other Metro Areas: 7–10 business days.
- Remote areas: Calculated case by case.
Conditions:
Delivery times are weekdays only and depend on courier availability. Some restrictions apply, such as no deliveries to PO Boxes or Parcel Lockers.
For full details, visit our Delivery Terms.
Do you offer international shipping?
Currently, Alltools WA ships products only within Australia. For international customers, please contact the tool supplier directly or check for local distributors.
What is your returns policy?
Below is a summary of our returns policy.
Returns Policy:
- Products can be returned within 7 days of receipt if unused, in original packaging, and accompanied by proof of purchase, reason for return, and contact details.
- Customers are responsible for return shipping costs.
Unwanted or Incorrect Purchases:
- Returns are accepted within 30 days of purchase if the product is unused, in brand-new condition, and in its original packaging.
- Shipping costs for incorrect purchases are at the customer’s expense.
Refunds and Store Credit:
- Refunds are processed within 2 business days of receiving returned items and are issued via the original payment method or as store credit.
- Refunds exclude shipping costs and are subject to inspection.
Warranty:
Manufacturer warranties apply to Australian residents only, with proof of purchase required. Warranty claims can be handled through authorised service agents.
For full details, review our Returns Policy.
What personal information do you collect and how is it used?
We collect two types of personal information: Device Information and Order Information. Device Information includes details like your IP address, browser type, and browsing activity on our site, collected through cookies and similar technologies. Order Information includes details you provide when making a purchase, such as your name, address, payment information, and contact details.
How We Use Your Information:
We use your information to process orders, communicate with you, screen for fraud, and improve our site's performance and marketing.
Sharing Your Information:
Your information may be shared with trusted third parties like Google Analytics for insights or Stripe for payment processing. We also comply with legal obligations to share information when required.
Your Rights:
European residents can access, update, or delete their personal information. Contact us if you wish to exercise these rights.
For full details, read our Privacy Policy.